All Systems Operational

BigTime Login Operational
90 days ago
100.0 % uptime
Today
BigTime Delivery Operational
90 days ago
100.0 % uptime
Today
API v3 Operational
90 days ago
100.0 % uptime
Today
BigTime Help Center Operational
90 days ago
99.99 % uptime
Today
BigTime Payments Operational
90 days ago
100.0 % uptime
Today
BigTime Resource Management Operational
90 days ago
100.0 % uptime
Today
BigTime.net Operational
90 days ago
99.98 % uptime
Today
QBCloud Sync Operational
90 days ago
100.0 % uptime
Today
Mailgun Email Outbound Delivery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Aug 15, 2026

No incidents reported today.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

Resolved - All systems are operational.
Aug 11, 14:30 CDT
Update - We have taken several steps to remediate the latency and high error rates experienced yesterday. We are continuing to monitor all systems throughout the day.
Aug 11, 08:03 CDT
Monitoring - We have identified and fixed an issue with one of our web servers that was causing a significant amount of errors, blocking users ability to login and perform certain actions. Performance has returned to normal but we will continue to monitor overnight and into morning. There are still several software fixes planned to release ASAP to ensure performance does not degrade again.
Aug 10, 18:16 CDT
Update - We are continuing to experience system load issues that are again impacting login for some users, preventing them from accessing the system.

Our team has identified several likely contributing areas and is actively working on fixes. We will deploy those fixes as soon as they have been tested and confirmed safe.

Aug 10, 17:38 CDT
Update - We are continuing to investigate performance degradation and high error rates in BigTime Delivery.
Aug 10, 16:49 CDT
Update - We are aware of a brief interruption to logins to BigTime Delivery; this has been resolved.
We are continuing to investigate performance degradation and high error rates in BigTime Delivery.

Aug 10, 14:07 CDT
Update - We are continuing to investigate performance degradation and high error rate in BigTime Delivery.
Aug 10, 12:05 CDT
Investigating - We are investigating issues with degraded performance and high error rates in Bigtime Delivery.
Aug 10, 11:08 CDT

Aug 10, 2026

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.